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Most questions and/or problems with the Geospatial Data Gateway are addressed in the Frequently Asked Questions (FAQ). In particular see FAQ #2 for problems downloading and FAQ #3 for information on ordering NAIP imagery on media.
Please include any order numbers for inquiries pertaining to specific orders.

System Status:
The National Elevation Database (NED) 3M, 10M, and 30M data is available for direct download from the site located here:

NAIP 2021 Mosaics (Updated on 10/30/2022): All NAIP 2021 states are complete except HI and PR-USVI. Complete NAIP CCM’s were added in late October 2022 for Washington state.

UPDATE 1/3/2023: New NAIP 2022 Mosaics have arrived for the following states: CA, KY, MI, MO, ND, NE, NM, OR, PA, SD, TX, WI and WY. There are several more states with new NAIP 2022 expected in 2023 including IN, NC, NJ, NV, NY (Partial) and WV. NAIP 2022 Seamline Shapefiles will be added as soon as possible.

As of December 31, 2019 the Raster Soil Survey datasets are only available through the Direct Download option on the home page and are no longer available through the Gateway ordering process.

If you still cannot find the answer to your question in the FAQ
or in the above system status you can
Please append your subject to the 'GDG - ' in the email subject line for proper routing.