Contact Us

Most questions and/or problems with the Geospatial Data Gateway are addressed in the Frequently Asked Questions (FAQ). In particular see FAQ #2 for problems downloading and FAQ #3 for information on ordering NAIP imagery on media.
Please include any order numbers for inquiries pertaining to specific orders.

System Status:
Digital Raster Graphics (DRGs) County Mosaics and U.S. Public Land Survey System (PLSS) townships and sections are not available through the Gateway ordering system. Please obtain DRG and PLSS products from the direct download page: https://datagateway.nrcs.usda.gov/GDGHome_DirectDownLoad.aspx

NAIP 2023 Compressed County Mosaics (updated on 3/8/2024): All NAIP 2023 states are complete.

The National Elevation Database (NED) 3M, 10M, and 30M data is available for direct download from the site located here: https://nrcs.app.box.com/v/gateway/folder/139846357481

As of December 31, 2019 the Raster Soil Survey datasets are only available through the Direct Download option on the home page and are no longer available through the Gateway ordering process.

If you still cannot find the answer to your question in the FAQ
or in the above system status you can
Please append your subject to the 'GDG - ' in the email subject line for proper routing.